Hotel managers in The Nusa Dua area have made careful preparations, especially regarding the implementation of Health Protocols (Prokes). This readiness is carried out to welcome the arrival of tourists who will work from Bali or known as Work From Bali (EFB). “We implement the process strictly, as well as a way to support Nusa Dua as a Green Zone area. All employees have also been fully vaccinated,” said Marketing Communication Manager MERUSAKA (Inaya Putri first), Patrisia Wikan, Wednesday (16/6).
This means, the friendly girl explained, the hotel does not only accept tourist visits, but also facilitates guests in living a new era of life, providing education on the implementation of procedures, so as to create a sense of security. Upon arrival, guests get complete information about the procedures implemented at MERUSAKA. These are listed on the reservation confirmation. “This information is to remind all guests who enter the hotel, that we are living a new era of life during the pandemic. Everyone must change their behavior in maintaining health,” he said.
The prokes implemented include checking the temperature at the hotel entrance and also at the restaurant which applies to everyone, guests and staff and employees. Use of disinfectant for cleaning guest luggage, prior to check-in. Included in public facilities, as well as rooms. Spacing, the use of an ozone machine to kill bacteria, and viruses from the air are now mandatory standards for cleaning guest rooms before guests check-in. “After that, the room is sealed as a sign that the room has been thoroughly cleaned, and no one else enters the room other than the guest who will check-in,” he explained.
In essence, this 5-star hotel carries a new concept to satisfy the five senses, touch, sight, smell, hearing, and taste. This can be seen in a variety of new food and beverage menus, new amenities, as well as several refurbished facilities, such as spas with views of the sea or river pool, restaurants and swimming pools by the beach. “Information about the progress through this link is included in the booking confirmation for guests, so that before they arrive at the hotel, they already know what progress is being carried out at the hotel,” he said.
Patrisia Wikan said that what was done in implementing the program received the support of Dario from the guests. “One of the tourists from Jakarta named Albert Sudartanto, who was staying at MERUSAKA said that the implementation of the procedures at MERUSAKA is very strict and applies to all areas. This, of course, provides a sense of comfort and security while enjoying vacation time in Bali, “said Wikan Patrisia telling the satisfaction of her guests.
The same thing was done by the General Manager of Grand Whiz Nusa Dua, Wayan Suwiryatama, the hotel he manages to implement the prokes in accordance with those issued by the government. However, most importantly of all, his party invites all guests including staff, employees and hotel partners to be disciplined in implementing the process. Therefore, his party also reminded him through stickers, in addition to direct appeals. “We make and inform through stickers in every public area, including in rooms. If in the room, you can convey it via video or TV,” he said.
Grand Whiz Nusa Dua, as a 4-star hotel is required to carry out Standard Operational Procedures (SOP) in all departments, from security to garbage collectors. Including socialization to employees, vendors, relations, guests who come to the hotel. We have also obtained a certificate of implementation of the Prokes from the Regional Government or PHRI as well as from the Ministry of Tourism,” he concluded seriously. (BTN/bud)